Last Updated: January 8th 2025

1. Introduction

At Lulo Lab we take the privacy of our users seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website. By accessing and using our website, you agree to the terms outlined in this Privacy Policy.

We comply with EU General Data Protection Regulation (GDPR) and Spanish data protection laws to protect your privacy and ensure that your personal data is handled with the utmost care.

2. Data Controller

The data controller responsible for processing your personal data is:

  • Company Commercail Name: Lulo Lab

  • Email: info@lulolab.com

3. Information We Collect

We may collect personal data when you visit our website, subscribe to our newsletter, or interact with us. The types of personal data we may collect include:

  • Personal Identifiers: Name, email address, phone number (if provided).

  • Technical Information: IP address, browser type, device details, and location data via cookies.

  • Communication Data: Any information you provide through contact forms or email correspondence.

4. How We Use Your Data

We use the information we collect for the following purposes:

  • To respond to inquiries: If you contact us via email or contact forms, we will use your data to respond to your questions or requests.

  • To send newsletters and marketing communications: If you subscribe to our newsletter, we will use your email address to send you updates, offers, and news. You can unsubscribe at any time.

  • Website analysis and improvement: We use cookies and other tracking technologies to monitor website usage, improve the user experience, and analyze trends.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide us with your personal data, you give us your consent to process it for the specific purposes mentioned above, such as subscribing to our newsletter.

  • Legitimate Interests: We may process personal data to improve our website and services, provided that such processing is in line with your rights and freedoms.

6. Data Retention

We will only keep your personal data for as long as necessary for the purposes for which it was collected. Once this period expires, your data will be securely deleted or anonymized.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request corrections to any inaccurate or incomplete data.

  • Right to Erasure: You can request that we delete your personal data under certain circumstances.

  • Right to Restriction of Processing: You can request that we limit the use of your personal data in certain situations.

  • Right to Object: You can object to the processing of your personal data, particularly in cases of direct marketing.

  • Right to Data Portability: You can request your personal data in a structured, commonly used format to transfer it to another provider.

To exercise any of these rights, please contact us at [Your Contact Email].

8. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. However, we may share your personal data with trusted third-party service providers who assist us in operating our website, such as:

  • Website hosting services

  • Email marketing providers (for newsletters)

  • Analytics providers (such as Google Analytics)

These third parties are bound by contracts that ensure they comply with GDPR and handle your data securely.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us understand how you interact with our website. You can control cookie preferences in your browser settings. For more detailed information, please refer to our Cookie Policy.

10. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

11. International Transfers

As part of our services, we may transfer your personal data to countries outside the European Economic Area (EEA). If we do so, we ensure that these transfers comply with applicable data protection laws, such as by using Standard Contractual Clauses (SCCs) or relying on other mechanisms that provide an adequate level of protection.

12. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page, and the “Last Updated” date will be modified accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

13. Contact Us

If you have any questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: info@lulolab.com